Zendesk

Activate your Zendesk data

Instantly connect your apps and databases, use any BI tool. Combine magical SQL and low-code Python to integrate, automate and activate your data.

See your SaaS data in a grid view

Instant data warehouse for Zendesk

Sync Zendesk into a data warehouse with a few clicks, and start exploring your data in an easy spreadsheet. Use SQL on Zendesk to combine data, build custom reports and prepare data for your favorite BI tool such as Microsoft Power BI, Tableau, Qlik Sense, Looker or Metabase. ETL data pipelines are automatically created.

Use SQL on all your SaaS data

Spreadsheet UI and magical SQL for Zendesk

Explore data in a rich spreadsheet UI. Use Magical SQL to combine and transform data. SQL queries become new tables that can be shared with business users and used in any BI tool.

Use Peliqan’s built-in distributed query engine to combine data between sources, e.g. write JOIN queries between tables in the Peliqan DW and external databases.

Microsoft Power BI screenshot

Visualize your Zendesk data

Use your preferred BI tool (Power BI, Tableau, Metabase etc.) to visualize your Zendesk data.

Deploy Metabase with a single click from the Peliqan Market Place and use Zendesk in Metabase.

Sync with Google Sheets for easy data analysis from any source.

Map fields from a source to a destination (ETL)

Sync data into Zendesk

Export data from multiple SaaS applications and databases into Zendesk. Set up automated data syncs to keep your business applications in sync. Use Reverse ETL to sync Zendesk data to any business application.

Use low-code Python to work with your data

Low-code Python for developers

Developers can write, test, execute and schedule low-code Python scripts to work with their data. Implement reverse ETL with 3 lines of code. Run ML models, build interactive UIs, publish APIs.

Peliqan Excel add-in to work with your data in real-time

Use Excel to work with your data from Zendesk

CFOs, CEOs and other business users can work with Peliqan data in Excel thanks to the Peliqan Excel add-in.

Easily switch between data sources and work with your data in real-time in Excel.

Peliqan Ask AI willl write your SQL queries from plain English

Let AI do the work for you

Peliqan’s AI assistant helps you to write SQL queries to get to insights fast. Ask your question in plain English and immediately see the result in Peliqan’s rich spreadsheet viewer.

We’re even adding AI assisted coding to our low-code Python editor!

Publish API endpoints

Easily exchange data with partners, customers and prospects

Publish API endpoints and link them to your data from Zendesk. Publish data products, share data and expose ML models through API endpoints.

Consume incoming webhooks from any source. Incoming webhook events are queued in a table and can easily be queried or processed in your Python code.

Market place

Deploy best of class tools with one click to work with your Zendesk data

Choose best of class tools in Peliqan’s market place and deploy them with a single click. Start using tools such as Metabase, Jupyter notebooks, Apache Airflow and Apache Superset within your Peliqan environment.

SaaS Data Cockpit

Access, combine, and report on data from Zendesk and all your SaaS apps instantly.

Gain valuable insights by bringing all your business data together in one place within minutes.

See all your data in spreadsheet

Popular SQL queries for Zendesk

Zendesk
Number of tickets by channel
Get the number of tickets by channel from Zendesk data.

Zendesk
Customer satisfaction score by agent
Get the customer satisfaction score by agent from Zendesk data.

Zendesk
Average resolution time for tickets
Get the average resolution time for tickets from Zendesk data.

Zendesk
Top resolved issues by category
Get the top resolved issues by category.

Combine data from Zendesk with any other source and keep data in sync

Solve all your data challenges for Zendesk

Ad hoc analysis

Analyze your Zendesk data with SQL or in a spreadsheet.

Self-service access

Enable business users with controlled self-service data access to Zendesk.

Data verification

Create views for “human in the loop” processes when working with Zendesk data.

Reporting

Build custom reports from Zendesk in HTML, PDF…

Low-code data apps

Build internal apps  to make data from Zendesk interactive.

Data front-ends

Replace complex user interfaces with a targeted UI for knowledge workers using Zendesk.

Migrations

Implement data migrations to or from Zendesk using SQL and low-code Python.

All-in-one data stack

Peliqan is an all-in-one data stack on top Zendesk, SaaS apps and DBs.

Spreadsheet BI

Work with your Zendesk data in a spreadsheet that is always up-to-date.

Dashboards

Create charts and visualize your Zendesk data in dashboards.

Reconciliation

Reconcile your Zendesk data with other sources.

Machine learning

Apply machine learning models on your Zendesk data with low-code python.

Reverse ETL

Implement reverse ETL flows to send data from Zendesk to any SaaS.

Direct data access

Get real-time access to your raw Zendesk data.

Data warehouse

Get your Zendesk data in a data warehouse instantly, with a few clicks.

SQL on anything

Use SQL on your Zendesk data to view, share and transform data.

Security, compliance, trust, reliability & privacy

Security, compliance with international standards (ISO 27001, SOC II type 2) and trust are our highest priorities. We invest heavily in maintaining the highest platform reliability and we host within the EU for GDPR compliance by our customers.