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Zendesk

Average resolution time for tickets

SQL query for Zendesk

Get the average resolution time for tickets from the Intercom data tables.

SELECT AVG(resolution_time) AS avg_resolution_time FROM tickets

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Zendesk data model

Zendesk
Users

Zendesk
Locales

Zendesk
Tickets

Zendesk
Organizations

Zendesk
Organization Memberships

Zendesk
Groups

Zendesk
Group Memberships

Zendesk
Organization Fields

Zendesk
Organization Subscriptions

Zendesk
User Fields

Zendesk
Ticket Skips

Zendesk
Suspended Tickets

Zendesk
Ticket Metrics

Zendesk
Ticket Events

Zendesk
Articles

Zendesk
Macros

Zendesk
Help Center Categories

Zendesk
Help Center Sections

Zendesk
Ticket Fields

Zendesk
Satisfaction Ratings

Zendesk
Ticket Forms

Zendesk
Tags

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