Peliqan

Job Opening: Customer Delivery Manager

Peliqan is a highly scalable and secure all-in-one data platform with AI-first ELT, transformations, and reverse ETL. We are on a mission to eliminate the need for dedicated data engineers by empowering business teams and developers to work with data through natural language. We are recruiting motivated people, true team players, to join our core team and help scale our disruptive platform.

As a Customer Delivery Manager, you will lead larger customer onboarding and delivery projects, align communication across a multi-country team, and help build a strong Professional Services practice around data connectivity, analytics, and data engineering. You will be the primary point of accountability for complex implementations, ensuring customers realize value quickly and become long-term advocates for Peliqan.

Your Responsibilities

  • Lead end-to-end delivery of customer onboarding and implementation projects, from scoping through go-live
  • Define project plans, milestones, and deliverables; manage timelines, risks, and dependencies
  • Serve as the primary point of contact for enterprise and mid-market customers during implementation
  • Coordinate cross-functional teams across engineering, data engineering, and customer success in multiple countries
  • Establish and refine delivery methodologies, templates, and playbooks for repeatable success
  • Help build and scale the Professional Services practice: define service offerings, pricing, and resource planning
  • Identify upsell and expansion opportunities during delivery engagements
  • Report on delivery KPIs (time-to-value, customer satisfaction, project margin) to leadership
  • Mentor junior delivery team members and contribute to hiring for the services team

What Makes You a Great Candidate

  • 5+ years of experience in project delivery, consulting, or professional services in the data/analytics space
  • Proven track record of managing complex, multi-stakeholder implementation projects
  • Background in analytics engineering, data consulting, BI, or data platform implementations
  • Strong team leadership and coordination skills, especially in distributed or multi-country environments
  • Excellent communication and stakeholder management skills at both technical and executive levels
  • Experience with project management tools (JIRA, Asana, Monday) and methodologies (Agile, PRINCE2)
  • Understanding of the modern data stack (ELT, data warehousing, BI tools, Reverse ETL)
  • Experience building or scaling a Professional Services function is a strong asset
  • Dutch speaking is a plus

Working at Peliqan

  • Competitive salary package with comprehensive benefits
  • Group insurance and health insurance
  • Internet at home
  • Company car (Belgium-based roles)
  • Dynamic, welcoming, and multicultural working environment
  • Opportunity to work on cutting-edge, disruptive technology in the modern data stack

Fancy a coffee or online chat to learn more? Email hello@peliqan.io